This position is in the U.S. Securities and Exchange Commission's (SEC or Commission) Chicago Regional Office (CHRO), located in Chicago, IL.
If selected, you well join a well-respected team that is responsible for providing a broad range of technology services supporting the business program and administrative groups in the Chicago Regional Office.
Provide expert level hands-on support across multiple IT platforms and services;
Provide subject matter expertise in the following areas: End User Computing, Windows, Active Directory, Group Policy, Email, Remote Access, Network, Storage and Servers;
Architect, define, implement and manage complex end user computer initiatives which require cross-functional collaboration with the business functions and technology teams;
Work closely with business and IT teams to design and build technology solutions that are reusable, quick to implement using scripting and programming languages;
Collect, examine and prepare various dataset formats for analysis and virtualization;
Create customized SharePoint solutions, configure and customize SharePoint systems according to business specifications, build scalable web applications and train staff;
Research, evaluate and develop innovative technologies and processes, re-engineer hardware, operating system and application technologies and standards;
Orchestrate knowledge transfer and share best practices with team members that help enhance the quality and efficiency of customer service and process management;
Serve as a security and business continuity planning specialists for IT peers and business program groups;
Assist GIS team with setting-up, configuring and implementing Enterprise GIS server environment.
All qualification requirements must be met by the closing date of this announcement.
Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
MINIMUM QUALIFICATION REQUIREMENT: In addition to meeting the basic requirement, applicants must also meet the minimum qualification requirement.
SK-12: Applicant must have at least one year of specialized experience equivalent to the GS/SK-11 level. Specialized experience includes the following:
Implementing and supporting technology solutions that are reusable, quick to implement utilizing scripting and programming languages;
Creating customized SharePoint solutions and building scalable web applications with integrated workflows; and
Collecting, transforming and integrating data using CRM or ETL software.
SK-13: Applicant must have at least one year of specialized experience equivalent to the GS/SK-12 level. Specialized experience includes the following:
Independently providing expert level hands-on support across multiple IT platforms and services;
Designing and building technology solutions that are reusable, quick to implement utilizing scripting and programming languages;
Creating customized SharePoint solutions and building scalable web applications with integrated workflows;
Collecting, transforming and integrating data using CRM or ETL software and
Researching, evaluating and developing innovation technologies and processes.
This job does not have an education qualification requirement.
About U.S. Securities & Exchange Commission
The mission of the U.S. Securities and Exchange Commission is to protect investors; maintain fair, orderly, and efficient markets; and facilitate capital formation. The U.S. Securities and Exchange Commission strives to promote a market environment that is worthy of the public’s trust and characterized by transparency and integrity.
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