Ballard’s Quality Team has an immediate opening for an intermediate Supplier Quality Engineer who will be responsible for handling the advanced quality planning activities, problem investigation and corrective action activities with suppliers. The Supplier Quality Engineer (SQE) will also participate in the selection, auditing and review of new and existing suppliers, while tracking supplier performance and developing plans to address quality concerns. The SQE will work with the Operations Team, Product Development Engineers and the Purchasing team to understand the quality controls that are needed to ensure the integrity of Ballard’s supply chain, including the development of appropriate incoming inspection control plans.
The SQE will help develop appropriate measurement methods to be used by both Ballard and Ballard’s suppliers, and will analyze the results of tests and inspections of incoming material, and help determine the disposition of non-conforming material. When nonconforming material is received, the SQE works with the supplier to effectively contain the problem both at Ballard and at the supplier, while ensuring that the supplier develops, implements and validates effective permanent corrective actions to prevent re-occurrence of the deficiency.
The SQE will assist product development in the determination of the most cost effective design solutions by working co-operatively with candidate suppliers for parts under development.
Ensures the consistent application of inspections and tests. Reviews and analyzes the results of the inspection tests and helps to determine the outcome of products that are not accepted. Coordinates with the materials reviewing group (materials review board, quality, purchasing, engineering, etc.) to determine the disposition of non-conforming material.
Initiates the request for corrective actions and follows up on the resolution of problems to solve supplier quality issues and eliminate or minimize incoming inspections.
Supervises and participates in the development and the initiation of the techniques for inspection, testing and evaluation of incoming materials. Evaluates techniques and recommends changes. Works with production, quality, materials and other departments to define the procedures and quality standards.
Verifies and ensures the availability of adequate suppliers for new products or processes.
Supervises and participates in the development, implementation and evaluation of studies of quality systems which identify the characteristics of suppliers. Audits suppliers in their facilities to support the raw material acquisition process, evaluating their quality systems and processes. Responds to technical questions related to quality, long term feasibility or supplier quality certifications.
Reviews and prepares reports that summarize and clarify the results of studies for use internally and by suppliers. Works with suppliers to find appropriate solutions for problems that are identified.
Applies statistical techniques to analyze supplier performance within the company or in the supplier’s facilities.
Participates in the development of suppliers by means of training, consulting and providing suggestions to improve their performance.
Assists with the development and maintenance of manual and computerized databases of purchased items to provide information and trends related to quality, costs and competitive services.
Helps develop and implement the management of special programs to recognize and assure the use of suppliers who maintain established quality, reliability and price standards. Reports internally when significant changes occur in performance indicators so that corrective actions can be taken.
Degree in science or engineering
3-5+ years of progressive experience as a Supplier Quality Engineer (preferably with mechanical and electronic parts and assemblies)
ASQ Certified Quality Engineer is preferred
ASQ Certified Quality Auditor is beneficial
Experience auditing to ISO 9001 2015 is beneficial
Experience auditing to TS 16949 / IATF 16949 is preferred
General quality background knowledge is required: understanding of measurement techniques, measurement systems analysis, inspection sampling plans, quality tools, 8D problem solving and root cause analysis
Knowledge of APQP concepts including PPAP, DFMEA and PFMEA are preferred.
Understanding of statistics as they apply to quality
Strong communication skills (verbal and written) – ability to explain complex concepts to a broad audience (from the manufacturing floor to senior management)
Strong record keeping, organizational and analytical skills
Strong ability and track record of influencing across an organization and with suppliers and effectively communicating quality requirements
Must be tenacious with problem solving and follow up while valuing cross-functional collaboration
Ability to thrive in a dynamic and fast-paced team environment
Must be able to manage multiple issues simultaneously and act with a sense of urgency
Basic understanding of supply chain and operations
Knowledge of PEM fuel cells is beneficial
Knowledge of engineering materials, coatings and adhesives, mechanical design, and various manufacturing and fabrication processes are beneficial
Ability to travel 20% of the time
Ballard values diversity in the workplace and is committed to Employment Equity. We encourage applications from all qualified candidates.
Additional Salary Information: Benefits which include extended medical coverages, RRSP contribution and Bonus
About Ballard Power Systems
Ballard Power Systems Inc. is a developer and manufacturer of proton exchange membrane (PEM) fuel cell products for markets such as heavy-duty motive (consisting of bus and tram applications), portable power, material handling as well as engineering services.