AVP; Production Services Lead sought by Bank of America, N.A., to identify possible production failure scenarios, create incident tickets, enhancements &/or problem tickets in ticket tracking sys, & comm. effectively w/ dev & internal bus ops teams. Reqs: Bach degree or equiv. & 4 yrs exp in production support svs & app perf mngmt. Must have 4 yrs of exp in: designing &developing innovative Splunk based solutions to enhance performance of prod apps. Job site: Plano, TX. Ref # 2540235 & submit resume to Bank of America, N.A. NY1-050-03-01, 50 Rockefeller Plaza, New York, NY 10020. No phone calls or e-mails. EOE.